Assistant Manager - Recensione dipendente - Assistant Manager presso EXL Service

4,0
12 gen 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Better Employee centric policies as compared to other BPOs - Medical benefits, Leaves, dress code policy, etc, good work culture, Good Rewards and Recognition programs, Good Growth Opportunities for right candidates, recently initiated promoting six sigma DNA, gives away annual gifts (something not common in all the BPO's), still provides home pick and drop (not commong to other BPOs)

Svantaggi

No US/UK Holidays (Needs to have better Contract Management for back office processes), Night shifts in almost all accounts, Salary - pays well for lateral hires but like any other organization pays less to internal promotees, people policies changing fast because of Mr Vikram Talwar retiring

Esplora altre recensioni su EXL Service

5,0
8 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good experience with big clients

Svantaggi

Hikes arent that great !

1,0
28 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Location, building amenities, nice view

Svantaggi

Pay is terrible.. work load increases but pay stays the same. Ten cent or less pay increase every year. No room for advancement. A lot of favoritism in office, management trains new hires incorrectly and employees have to Pick up the slack. There is no respect in office from management to employees. No assistance from management. You get talked at , not talked to like an adult. Management will clock you out if you go over a minute of your 15 minute break, you are expected to tell management when you are going to the restroom and they will contact you while in bathroom. Policies are not followed.

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