Issues from the top - Recensione dipendente - Server presso Eataly

3,0
20 lug 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

You get some solid knowledge on wine and cuisine. There's a ton of product, and the hourly staff is awesome. My coworkers are amazing. The only reason most of us stay is because we all get on well with each other. I honestly think this place could be 5 stars but for the stuff I say below.

Svantaggi

Good management is disappearing like mad. But the management that stays sucks. Clearly, the issue is coming from the higher up managers because you don't go through that many managers so quickly if your leaders are actually good at what they do. Scheduling and hiring is questionable. Training is weird too. It's as if management doesn't know who is doing what and people are just pawns. We have lost so many good managers to one incompetent one at the top of the area. You can only coach people so much and that manager just doesn't cut the mustard. Good workers get used and not acknowledged, especially as short staffed as we are. The manager that is a problem also targets people they probably think make them look bad only because that person is good at their job. I worry for incoming hires.

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5,0
17 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Amazing managers who listen and care for their employees

Svantaggi

None! Best job I’ve had and would work there 100% hands down if I still lived in the city. It gets insanely busy but it comes with the territory

3,0
3 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Decent community and work environment, huge team so you’ll definitely meet some interesting people. Good for gaining early experience in the restaurant industry

Svantaggi

Volume is unpredictable and inconsistent, so you have to be prepared to either be in the weeds with minimal assistance from management or ready to idle for 3 hours with two walk-ins per hour and no reservations. And the tourists are exceptionally insufferable here

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