Beginning of 2021 was told we are separating service and sales. Here in 2023 that is slowly being eroded and have constant sales pressure as someone that took a service role as I’m sure numbers are down. On call 24/7 is pretty much a cause of constant turnover and leveling veteran reps being constantly asked to run 2 territories which leads to more burnout. Upper management capped earnings for the field which has led to everybody in the field not really caring or putting for much effort or not my job attitudes. When I was hired I was told this was a career, which I believed when I started. One institutional has turned it into a a job…A terrible one.
