The new "One Institutional" ruined this division. We used to be heavily commissioned sales professionals that did some service work here and there. Then we turned into hourly service techs that got incentivized on how much we sold. And the targets to hit swung wildly depending on what the company thought was going on at the field level. Also, we used to be compensated for helping cover vacant territories in the form of receiving the commissions that the territory generated and the customers that you took care of (Paid-Caretaking). With One Institutional, the new way forward is to suck it up and help the team. Sure, we got more hours, but what does it matter? We could work the same hours in our own backyards and actually generate sales. But every moment spent with someone else's customer for zero incentive was time and money lost. We told you that this was not right, but you said it was legal....good for you.
