Customer service representative - Recensione dipendente - Dipendente anonimo presso Elevance Health

Flexible work hours and great work life balance

There can be ambiguity at times but overall a fantastic company to work for.

Getting paid on time. That's it.

Corrupt. Brought in all new staff without knowing about a CAP action plan. Previous employees were incentived to stay and train new employees with a 5,000 bonus called a retention bonus. New staff were extremely micro managed. Bullied by unprofessional managers. Managers made new staff complete their care plans. Could never have a work from home day because previous staff were not in office when DC department of financial health did a whistleblower audit. New staff was forced into mock audits training in real time being criticized and scrutinized in front of the entire team Told to call 20 members a day from a list of nonworking numbers and disgruntled DC residents me. A convulated documentation system. That was connected to non existent social programs. Favoritism for those willing to be unethical. I've never experienced something so nefarious in my life.