Not as great as it seems - Recensione dipendente - Claims Processor presso Elevance Health

1,0
23 giu 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, that’s about it

Svantaggi

Manager is terrible, seems to only favor certain people. The amount of work and stress the claims processors go through on a daily basis only to make $14-15 an hour. This job is hard to give your 100% because the money is not worth the job we have to do. They say they value employees but gave us a .28 cent raise. Oh but they sent us a water bottle. When needing help from team leads or operations experts it seems like we are burdening them more than they wanna help us. I have to use read receipts to even see if they look at my emails. Which the hardly ever respond to them. Oh and we have a manager who wants to tell me how to do my job but has never actually done our job. Technology is also very outdated and makes it difficult to do your job. You have to review all these documents just to process one claim. Training is a joke just like the company. Only staying around until I find something better

Esplora altre recensioni su Elevance Health

5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good large Company that cares. This

Svantaggi

Red tape of a large compay

2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Svantaggi

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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