Pros? None. There is nothing positive about the Buffalo team. Do not work here your mental health with thank you. There are better places to work.
Svantaggi
Incredibly toxic culture. Bullying. Nepotism. Under qualified management. Unmanageable workload. Promotions are given to favorite staff. Micro managing. Unethical behavior from management. Toxic positivity.
Risposta di Elevance Health
4y
Thank you for bringing this serious issue to our attention. We would like to immediately investigate your claims. Please visit www.AnthemEthicsHelpline.com to report your experience so we can investigate.
Good Benefits and insurance
Groceries benefit
School reimbursement
Gym benefits
Hospital indemnity
Insurance
Remote work convenience
Svantaggi
Pay rate never really goes up.
Prefer to promote inexperience outsiders than from within.
Low pay
At the whim of Manager
Favoritism
Political
Pretentious
Metrics based of friendship with Management
Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group.
QIP is also at the whim of the manager.
Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.