You are a number - Recensione dipendente - Office Assistant presso Elevance Health

1,0
10 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

decent pay, quarterly bonus even if you receive the whole thing its just an extra 200$ every 3-4 months, work from home, weekends off

Svantaggi

no human contact. Elevance, Anthem Blue Cross whatever they choose to call themselves nowadays is a terrible company. NONSTOP CALLS ALL DAY, you get in trouble if you step away. The providers who reach you are usually pissed before you pick the phone, so super fun stuff. mangemnet was emailing us about accidentally having an extra minute on our breaks. I busted my butt for them for a year, and they never asked how I was doing or congratulated me for anything, I had no coworkers to talk to, IT and HR are IMPOSSIBLE because this company is having the Philippines do 80% of their work. BIG ALSO, and ironically worst and most expensive health insurance Ive ever had through them.

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5,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Free Food, Nice Office view, Flexible hours, and Incredible people.

Svantaggi

Mid town traveling, nothing else

2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Svantaggi

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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