1,0
23 set 2015
Ex dipendente
Woodland Hills, CA
Consiglia
Gradimento del CEO
Pronostico commerciale
Vantaggi
Anthem allows telecommuting, and compensation is above average
Svantaggi
Anthem has created a culture of fear, "motivating" staff with punitive measures. All of the case managers are now on a call center, CM's are not allowed to manually call members, and are given write ups and put on performance improvement plans for any deviation from the dialer/call center. All calls are listened to by off shore, non medical staff, if a case manager is on the phone too long, or off the phone too long, he/she is sent a instant message advising to get back to work, or wrap up call/etc. It is a factory mentality, that is now very fear based. When I resigned after 15+ years many nurses had either quit, or gone on stress leave.