RN Case Manager - Recensione dipendente - RN Case Manager presso Elevance Health

1,0
23 set 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Anthem allows telecommuting, and compensation is above average

Svantaggi

Anthem has created a culture of fear, "motivating" staff with punitive measures. All of the case managers are now on a call center, CM's are not allowed to manually call members, and are given write ups and put on performance improvement plans for any deviation from the dialer/call center. All calls are listened to by off shore, non medical staff, if a case manager is on the phone too long, or off the phone too long, he/she is sent a instant message advising to get back to work, or wrap up call/etc. It is a factory mentality, that is now very fear based. When I resigned after 15+ years many nurses had either quit, or gone on stress leave.

Esplora altre recensioni su Elevance Health

5,0
28 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good large Company that cares. This

Svantaggi

Red tape of a large compay

2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Svantaggi

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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