Fear of Persecution, - Recensione dipendente - HEALTH PLAN ADVISOR presso Elevance Health

1,0
17 gen 2016
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexible Hours, That this was only a temporary position.

Svantaggi

The bullpen environment was filled with distrust,paranoia, and backstabbing. Every client call we handled was monitored by either senior management or Team Leads. If we ever misspoke to a client we would receive a Instant Message informing us of error and what to needed to say to the client to correct ourselves. 'Team Leads' complained openly in work area about employees abusing both frequency and duration of bathroom breaks employees were taking. The Anthem Health Plan Advisor group is straight out of a George Orwell novel. It didn't me long to understand why the permanent Anthem employees would sarcastically say aloud 'Welcome to Anthem' after a getting beaten down with negative feedback from management.

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5,0
22 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people to work with Job satisfaction Work at home They make a lot of effort to allow you to feel like part of the team

Svantaggi

Sometimes have to work late, but there are shifts available that work when you have kids in school.

2,0
22 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good Benefits and insurance Groceries benefit School reimbursement Gym benefits Hospital indemnity Insurance Remote work convenience

Svantaggi

Pay rate never really goes up. Prefer to promote inexperience outsiders than from within. Low pay At the whim of Manager Favoritism Political Pretentious Metrics based of friendship with Management Hard to move up of you don’t suck up to a Manager or be political or be part of their click and group. QIP is also at the whim of the manager. Faulty metrics where you are blamed for FCR failures even when you fixed the issue on your first call and but because the member called in multiple times to other associates who didn’t help. Or do their job, they blame you for first call resolution when you never talked to the member till you resolved it. This is really messed up and it affects your QIP.

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