My experiences with the restaurant business is that you can't never any guest by its cover.... - Recensione dipendente - Server presso Emeril's

Ingredients, equipment, pay all world class

Long hours like any other restaurant

First, the corporate people who came into the restaurant quite regularly were always wonderful. Also, the waistaff and kitchen staff were for the most part, great to interact with.

Unfortunately, the good stops there. The restaurant has a very toxic environment. This was created via certain members of management openly yelling at employees during staff meetings and cursing at employees if they did something wrong. I was a witness to this behavior on multiple occasions. In fact, a manager cursed at me for (allegedly) putting clean napkins on a dirty table. In fact, the customer put his dirty plates on a clean table. When I pointed this out, there was no apology whatsoever. In fact, so many people were so unhappy there, the turnover was very high. In another instance, another manager started cursing at us in a staff meeting simply because some servers accidentally asked the wrong kitchen staff member for an item for a guest. This is just a short list of the many things upper management did to create a toxic work culture.