Pay - Recensione dipendente - Retirement Representative presso Empower

3,0
31 ago 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great company to work at, remote position. Good benefits.

Svantaggi

Too many calls and they overwork you. They make you do mandatory overtime every Monday, and they will throw mandatory overtime on you "10 hour shifts" multiple days in a row if the call volume is high. They also have no IT department and make you assist customers with web issues, even though we are NOT IT trained. Lastly almost every call requires a script that has to be fed verbatim.

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Risposta di Empower
9mo
We’re glad you’ve found the remote setup and benefits valuable. We also recognize the challenges you’ve mentioned with workload and processes, and we are committed to refining both staffing models and technology to improve the associate and client experience.

Esplora altre recensioni su Empower

5,0
18 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Empower fully supports work life balance. They also support and encourage community service. I like the fact that they match not only by monetary contributions, they also match actual volunteer hours with money. Management at all levels is committed and invested in you professionally and personally.

Svantaggi

None that I have found.

5,0
11 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Many smart people genuinely want to grow & succeed; An excellent long term strategic vision backed by long term oriented investors; Ample growth opportunities at a business that is very well positioned for long term growth. Leaders that genuinely care about their people. Remote work is truly an advantage - just the lack of a commute makes a large difference. Opportunity to be at the ground level of a company that will develop a much stronger national brand over the next decade.

Svantaggi

Delivery & Execution are areas that are truly challenging in the high growth/evolutionary environment that Empower is in today. Cultural changes are happening within the business that create some competing priorities, though Sr. Leaders continue to lead through this. Working with people across the US means don't expect a normal schedule - early / late starts and working lunches are the norm.

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