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Thank you for taking the time to share your feedback. We’re glad to hear that certain aspects of your experience met expectations, but we’re concerned by your perspective on the work environment and appreciate you raising it.
At ETS, we strive to build a culture that is both positive and authentic, and that absolutely includes space for constructive feedback, differing viewpoints, and honest conversations. What you’ve described is not the experience we want any employee to have.
We recognize that if employees feel their concerns are dismissed or not genuinely heard, it can lead to frustration and disengagement. That’s something we take seriously. Over the past year, we’ve made changes to strengthen communication channels, encourage more open dialogue, and ensure leadership is actively listening and responding to feedback.
We also understand that culture should never feel forced. Our goal is to foster an environment where people can be candid, raise concerns, and work collaboratively to solve challenges, not one where anyone feels they need to put on a facade.
Your feedback is valuable and reinforces the importance of continuing to improve in this area. We wish you the best in your next role and appreciate the contributions you made during your time with us.
