Big potential. Could be excellent. Needs to change. - Recensione dipendente - Dipendente anonimo presso Enhance Media

The team are fantastic, everyone get's along and there is great support in place. Their processes and ways of working are genuinely brilliant and above the standard of other agencies. You will learn so much working here and regular socials mean it really does feel like a family. The owner is a nice guy too and does a great job to keep business flowing and everyone happy.

This is more a factor of agency life, but because they have such set ways of working, it means you won't necessarily be prepared to jump into the same level role elsewhere. We hired people as seniors that ended up being junior by our standards, and likewise many mid or even senior level staff at Enhance Media would be considered junior-mid elsewhere. When I left I found I lacked many skills that would usually be done by someone in my role because they were either not required for recruitment or done by another department.

- A lot of the directors are very open to being unofficial "mentors" which is nice. - Good support systems in place - Good training tracks in place - Well-known and established clients - Strong and regimented processes - Good development - Inspiring Managing Director who is very good at "rousing the troops" - Monthly updates are beloved within the company due to the MD's speeches - Strong and young leadership team - Transparent service areas - Great xmas socials - Remote and hybrid working

- Lower than market pay rate and lack of pay reviews for PPC team, especially PPC management and team leads, despite the amount of work that has to be done quickly and to a very high quality. - Web dev team need a proper manager in place who understands web dev and has enough time to actually support and manage the team. They always looked too busy and burned out. - Lack of understanding around neurodiversity and burnout (burnout caused by the workload and constant deep work). This combination will be confused with other mental health issues and so will be incorrectly developed/supported on. - Misunderstanding of the symptoms and eventual reactions from burnout (anger, frustration, irritation, feeling down etc). Rather than trying to fix/help the reaction, prevent burnout in the first place. - Some types of development from senior management felt like you're being tested/prodded/poked in order to build "resilience" and/or create "boundaries". While the intent is to help, it actually has the opposite effect for certain types of people, especially if they're burned out. Try explaining what resilience is, why resilience is needed, how to build it and perhaps do a 1:1 role play for this and for boundary building. That way you're helping the person to walk themselves through it, rather than leaving things open to interpretation.