Vantaggi
They truly have good products, and built a reputation of great service by listening to their clients and taking care of them. They're flexible and dynamic, and the development team are great at solving problems.
Svantaggi
High turn over rate that seemed to be getting better. However, they really don't care about their employees, and can't keep people long enough to help with their increasing products suite. Most client facing employees who were once empowered parts of the solution, have become nearly helpless points of contacts and scape goats. They rarely meet any of the estimated deadlines that they offer their clients, and the chains of internal communication have turned into a time consumer cluster. Senior management ultimately only cares for themselves and their own exit strategies. They don't listen to their employees, and have little interest in helping them build lives or careers. They are admittedly inexperienced, but with their success, they've become arrogant reckless and are too reactive. They don't seem to learn from their mistakes and have shifted from the support focus they built their reputation on to a "just barely better than the competition philosophy." They're more interested on focusing on their next project then their current commitments to the clients.