Understaffed and Overworked Employees - Recensione dipendente - Leasing Consultant presso Equity Residential

2,0
29 dic 2019
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Discounts on rent if you live at an Equity property. -You work with some really great people.

Svantaggi

-High Turnover: There is an unbelievable amount of turnover in the leasing offices. Upper management doesn't seem to care since they'll end up paying the new employee less than someone who's been there longer. About half the leasing consultants I started with in training left by the time I hit 6 months. -Understaffing: Even with high turnover, they do not fill positions quickly (sometimes months) which leaves an already understaffed office with very little support. I've seen them take advantage and completely burn out so many great employees to the point of quitting. -Work/Life Balance: You barely get any holidays off and most employees work weekends (even managers) -Manipulative management: Community and Regional managers know how to manipulate their employees when making decisions about their careers (transferring communities, promotions, quitting, etc.) and are always only looking out for themselves and their own careers.

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Risposta di Equity Residential
6y
Hello, and thank you for taking the time to share your feedback. While we are disappointed to hear that your experience was not more positive, we do appreciate the insight, and we take it seriously. We recognize that our industry is one that comes with its challenges, including competing for and retaining talent in a competitive job market, and we are continuously striving to adapt and improve our processes to meet these demands. We are particularly concerned to hear your take on leadership in your market, and we hope that you shared some specific examples with your local HR team prior to your departure. If you did not, please know that we would still welcome the opportunity to hear from you, and encourage you to reach out. Thank you, and we wish you the best.

Esplora altre recensioni su Equity Residential

5,0
28 mag 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

great benefits and pay along with culture

Svantaggi

don't have any at the moment

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Risposta di Equity Residential
1mo
Thank you for taking the time to share your experience with Equity Residential. We’re thrilled to hear that you’ve had such a positive experience and that our benefits, compensation, and culture have stood out to you. Creating an environment where employees feel supported, valued, and empowered to succeed is a key priority for us, and it’s rewarding to know that those efforts are reflected in your experience. Feedback like yours reinforces our commitment to investing in our people and fostering a positive workplace culture. Thank you for being part of the Equity Residential team. We appreciate all that you do and look forward to your continued success with us!
2,0
7 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Housing discount, strong portfolio exposure, opportunity to work across multiple communities, and valuable experience in a fast-paced leasing environment.

Svantaggi

Management loves to preach “teamwork” until something goes wrong, then suddenly it’s every employee for themselves. Very documentation-heavy culture where certain managers seem to enjoy writing people up more than actually developing talent. Communication is inconsistent, accountability is selective, and favoritism is hard to ignore. Commission structure is shockingly low for the workload and expectations. Leadership often presents itself as organized and supportive, but behind the scenes there’s a lot of blame-shifting, targeting of employees, and policy confusion — especially regarding employee housing and lease transitions. My own experience at the end of my employee lease felt retaliatory and left a very negative impression.

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Risposta di Equity Residential
1mo
Thank you for taking the time to share such detailed feedback about your experience as a Multisite Leasing Consultant. We appreciate your recognition of the opportunities for portfolio exposure, cross-community experience, and the fast-paced learning environment. Roles like yours require adaptability and strong relationship-building skills, and we value the contributions of our onsite teams. We’re sorry to hear that aspects of your experience, particularly around communication, consistency, leadership support, and trust, did not meet expectations. We understand how important it is for employees to feel supported, developed, and treated fairly, especially in collaborative team environments. Your feedback regarding communication between HR and onsite teams, management practices, and employee housing processes is valuable and helps highlight areas where we can continue to improve. We also encourage you to continue sharing your feedback with your HR Business Partner or through our confidential Call to Action Hotline, available 24/7 by phone at 800-231-5699 or online at CallToActionHotline.com, so concerns can be reviewed appropriately. Thank you again for sharing your perspective. Feedback like yours plays an important role in helping us strengthen the employee experience across our communities.
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