Overworked, Under-appreciated - Recensione dipendente - Medical Coder presso EvergreenHealth

1,0
12 ago 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They take a chance on new coders.

Svantaggi

Micromanagement is a way of life for the department. The "culture" of the organization is: Unless you are in direct patient care, you are worthless. Expect to be "thrown under the bus" at the drop of a hat by management. They bend over backwards to make providers happy, even using questionable reimbursement policies when a surgeon throws a temper tantrum. HR will act as if they care, but in the end, they are there only to protect leadership, and leadership is there to protect the bottom line. Expect to work "optional" massive over time, and to have your PTO denied. Or approved, but you'll be expected to take along a personal laptop and clock in at least some of the time. Productivity standards are vague, but you will be put on probation for not meeting them. Training is next to nothing, yet you will get in trouble for not knowing the workflows well enough.

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5,0
3 giu 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Tons of benefits. Work life balance.

Svantaggi

The hierarchy does not make sense.

2,0
6 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Training is decent in that they give you as much time as you need to get comfortable on the phones, helping patients is rewarding.

Svantaggi

Lack of clear protocols in place for certain patient/scheduling situations, leading to confusion. Management is more concerned with numbers than the patient experience. Patients complain about the phone systems and PSRs relay the messages to management, however changes are never made. PSRs sit in a loud, crammed environment with TEENY cubicles, so it's very claustrophobic. Work environment can lead to stress. Pay is not enough to make it worth it.

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