Vantaggi
Pay- depending on the individual office commision, Culture- if the owners are good at creating culture, Corporate with a small business feel.
Svantaggi
Get ready for nepotism! Almost all franchise owners (that's right, it's a franchise) are married couples, almost all owners have a relative working for them. The employees at the corporate office in Oklahoma City get a TON of amazing benefits that you will NEVER SEE working for a franchise. Every single thing about each individual Express office is dependent upon how the owner(s) run their business. From culture to benefits. They define how much you get paid, how you commision, the hoops you have to jump through to get commision, and they can change that at the drop of a hat. I've heard of people transferring and having to start from entry-level in tiered commision offices that have a completely different pay structure than their first office. Corporate will regulate how you treat associates (as they should), but there is no one, and I mean NO ONE who is above your franchise owner in light of how they are treating their internal staff. They will empathize and give suggestions, but they have zero power in how your office runs. Whatever demands or favoritism that occurs is between you and the EEOC, if you choose to go that route.