A great job for college students! - Recensione dipendente - Night - Guest Service Representative presso Extended Stay America

3,0
17 giu 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I fortunately had an amazing manager who was able to support me in every way possible. She allowed me to have a flexible schedule, and trained me in different areas so I was able to keep my hours up by filling different positions around the hotel. The job roles in themselves are pretty easy once you learn your jobs. I worked at the Front Desk, Housekeeping, and Night Laundry and honestly, I wouldn't be able to choose my "favorite". They all had perks and they all had cons, but what mostly impressed me was the staff at the hotel I worked with. Time off was easy to come buy, in addition to all employees having access to free stays and other hotel perks. Your uniform is provided to you and my boss loved to give out presents for outstanding performances. I also felt like she genuinely cared about her employees and treated you like family.

Svantaggi

Promotions may be hard to come by if you're not willing to move, just because the hotels already have a small staff. The only problem I've ever experienced working there was sometimes hearing my name coming up in a rumor mill. Some people felt the need to talk about people and even make things up despite them not knowing you at all, and it was at the most, slightly annoying. In the end, I didn't care.

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5,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My location was very nice and the guests were wonderful.

Svantaggi

Employee retention is difficult in this market/

5,0
14 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Svantaggi

I have no cons. My employment so far has been amazing!

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