Terrible Hotel - Recensione dipendente - Guest Service Representative presso Extended Stay America

1,0
8 ago 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Not many pros to this company

Svantaggi

This was a terrible place to work and to stay (or at least that is how many of guest made it apparent to me at the front desk where I worked of how unsatisfied they were.) Very overworked and understaffed. The management expected you to do every job that you did not sign up for and work 40 hours when you only agreed to part time.

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5,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My location was very nice and the guests were wonderful.

Svantaggi

Employee retention is difficult in this market/

5,0
14 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Svantaggi

I have no cons. My employment so far has been amazing!

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