Hotel Manager - Recensione dipendente - Manager presso Extended Stay America

1,0
20 nov 2023
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

There's not much pros to write about.

Svantaggi

Managers are told they won't have to do front desk shifts. This is in fact a lie. You might end up doing two shifts a day, and multiple times a week for many weeks. No help or support from management. Expected to improve business, but they don't want to spend money on improvements, or even fixing basic items. To fix basic items, you have to put in a work order with corporate, that might not get looked at because it's too expensive to fix, or upper management doesn't approve. District Manager holds weekly meetings, but doesn't bother visiting properties and addressing issues.

Esplora altre recensioni su Extended Stay America

5,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My location was very nice and the guests were wonderful.

Svantaggi

Employee retention is difficult in this market/

5,0
14 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Svantaggi

I have no cons. My employment so far has been amazing!

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