Need a change to the business model - Recensione dipendente - General Manager presso Extended Stay America

3,0
24 feb 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

long term guests allowed staff to really get to know their guests

Svantaggi

too limited of a staffing model. As a GM, I was cleaning rooms, covering shifts, and working overnight. In addition to all of that, I was required to complete reports daily and send to district manager as well as complete training and drive by's which was extremely dangerous. There was no other management staff to assist in covering some of the areas

Esplora altre recensioni su Extended Stay America

5,0
21 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

My location was very nice and the guests were wonderful.

Svantaggi

Employee retention is difficult in this market/

5,0
14 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great leadership from management! My GM has really taken me under her wing and ensures I have all the knowledge & tools available to be the best I can be. She goes above and beyond for the entire staff, consistently shows her gratitude, and never asks anything of the staff that she isn’t willing to do herself! Customer service is my favorite line of work and the only work I’ve ever done. ESA is my first hotel job, and I feel so at home with the company. When I was initially hired, I was just looking for a way to make ends meet. I’ve been with ESA for over 90 days now, and I have grown to love being a part of this company. I am in it for the long haul, and look forward to growing with this company and advancing my career!

Svantaggi

I have no cons. My employment so far has been amazing!

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