A janitorial job with sales - Recensione dipendente - Store Manager presso Extra Space Storage

3,0
5 mag 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

A lot of down time You mostly work alone Not a difficult job Pay is decent for what you actually do

Svantaggi

You clean 90% of the time especially if you work at an outdoor facility The customers are crazier than other industries They are very strict on the "sales process" which is really you being dishonest in order to sell their insurance to customers You get frequent secret shoppers which aren't graded fairly The company will always take the customers word over yours They claim you can move up in the company but they always higher upper management from the outside

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5,0
8 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Getting my 10k steps in daily, Providing great customer service to our guests. The company provides you with great tools and leadership so that you can get the job done without worry.

Svantaggi

6 pm is a little late to be heading home but that is really the only con.

3,0
14 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Solid schedule - 40 hours per week, not expected to be there more than that. No one looking over your shoulder constantly (unless you have a new DM, they can't seem to help it) Mostly great people to work with Local, immediate management does care and are helpful.

Svantaggi

Very large rate increases really upset customers and that's just too bad. We are given word to tell them but it just isn't true. Putting more money in stock holder's pockets is the bottom line and it doesn't matter how much anger we have to deal with. You are absolutely expected to sell insurance to every renter. However, you must be careful because you aren't "insurance salesmen". You get a ding when you don't sell it. We are encouraged to use evasive language and rush through it so the renter thinks it's required without quite saying so. You would think this large of a corporation would have handymen available but it is so, so difficult to get the smallest repair done due to getting bids from vendors, turning them in, reminding the person you turned them in to what needs done maybe getting approval, then scheduling. By that time lights (or whatever) have been out for a month or 2. Benefits are very expensive and cover so little.

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