26 feb 2021
Dipendente anonimo
Risposta di Family First Life
5yThere are so many inaccurate statements in this review it's clear that this individual never even worked with Family First Life. We stress the importance of focusing on phone training over product training because most agents struggle the most with booking appointments. What this reviewer doesn't know since they've never worked with FFL is that we require all of our new agents to call their upline in every appointment so that they have an experienced agent walk them through which product to write for each client while learning about it in the process. I'm also not sure which policies are "garbage" since we only represent top A rated carriers like Mutual of Omaha, John Hancock, AIG, etc. We pride ourselves on putting our clients in the best possible position with the best possible product. Not every client has access to a car to drive to an office to purchase insurance like this reviewer stated, which is why they're asking us to come out to their home instead. Again, that's a sign that this individual never actually worked with FFL or even went out in the field to meet with clients who have requested our help.