Customer service - Recensione dipendente - Customer Service Agent presso FanDuel

1,0
23 apr 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are good, 401k, Gympass

Svantaggi

Once you’re customer service you’ll never get out. Micromanaging. Higher ups don’t listen to us. They allow customers to use profanity and degrade us and allow them to use the platform. They change your schedule 6 times a year. They removed unlimited pto. Now 300+ agents fight for days off. There is no work/life balance. They do not care that you are parents or students outside of their company.

Esplora altre recensioni su FanDuel

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, good impact roles

Svantaggi

Low progression planning, advancement potential

2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

office is nice, good benefits

Svantaggi

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

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