Went and going downhill - Recensione dipendente - Customer Operations Agent presso FanDuel

1,0
23 mag 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits and working remote and laptop provided

Svantaggi

No growth, micro managing, you get written up for not meeting metrics. Difficult to get approved days off. Pushing agents to turn on screen monitoring so QA can spy on you. Push more work on agents and they dont pay more for taking on more work. Incompetent leads and supervisors. WFM (Work Force Management) does not communicate properly and is incompetent as well. Nonstop issues compared to other sportsbooks. They are able to change your schedule without your approval and they make it near impossible to trade or exchange your shift. Work/Life balance was something they promoted when I got hired but it is non-existent now.

Esplora altre recensioni su FanDuel

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great people, good impact roles

Svantaggi

Low progression planning, advancement potential

2,0
12 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

office is nice, good benefits

Svantaggi

this company is a sinking ship. its values have changed from a good product and happy employees to we will do anything at all to stay relevant. sports betting is a depleting business. FanDuel let go over 500 people in one day and proceeded to have a massive ad event and paid for peoples subway rides with knicks alum and merch and everything...on the same. exact. day. They do not care about you and they will get rid of anyone. I would not recommend anyone work here unless maybe you just graduated and are looking for experience. We just got rid of our CEO and our CPO is leaving as well as several other high level employees because there is no saving this ship. jump off now is my advice.

6
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