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Farmers Insurance Group

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Downhill quickly - Recensione dipendente - Property Claims Adjuster presso Farmers Insurance Group

3,0
12 lug 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- Company vehicle (though you pay a monthly fee) - Other adjusters are very nice - Trainer is helpful and approachable - Nice to be out in the field and not a cubicle

Svantaggi

- Within the last 12 months this department went from 14 employees to 7. The adjusters remaining were grossly overworked and burned out - You are only as good as your lowest score. You are rated on several different metrics, but even if you exceed all your goals and miss only one, you are considered "does not meet goals" for the year - One of your goals is inspecting claims within 5 days. The state is grossly understaffed and adjusters can travel up to 3 hours for a claim and claims can be scheduled out several weeks. How is that within the adjuster's control? - Impossible to handle several claims per day while still effectively processing existing claims

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5,0
13 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly environment and very fast quotes.

Svantaggi

Shorter hours so you may not be able to do much after hours unless you want to work more.

3,0
16 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Svantaggi

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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