Account specialist - Recensione dipendente - Account Specialist presso Fastenal

2,0
25 nov 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Dealing with customers. Problem solving to help customers succeed. Being able to make decisions like it is your own company. General managers good trainers.

Svantaggi

District managers care only about sales and not about customer satisfaction. Too much emphasis on vending machines, even if it isn't practical for some companies.

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5,0
9 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Management is good Hours are negotiable Time off is available Opportunities to move up always available

Svantaggi

No commissions for part time

2,0
30 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I like my coworkers and my GM is a good .

Svantaggi

The business model and lean staffing is simply unsustainable. Entry level pay, part time, little training, no commissions. Fastenal is focused on the sale rather than the customer. The wing it mentatility leaves customer service lacking. It's a roll coaster of putting one fire out after the other. They sale the position during the interview process but after your in there's empty promises with no real timelines for when the advancement is coming. Upper management seems out of touch with the day to day business. If you ask for help they simply say you have a good schedule. It's extremely disappointing that it has turned out this way because I was excited about the prospect of becoming an Account manager.

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