It's a Paycheck; just barely - Recensione dipendente - Customer Service Coordinator presso FedEx Office

1,0
14 dic 2012
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Insurance, job security-FedEx isn't going anywhere anytime soon.

Svantaggi

Absolutely no opportunity for advancement. You will die here. You are better off to transfer in to a manager position from an outside company. No incentive to do anything better. You do not get a lunch break, much less 2 ten minute breaks in a full days shift. The company only focuses on managers, regular old peons mean nothing and are not communicated to whatsoever-oh except the product of the month!! Make sure you shove those flash drives down peoples throats, because customer service means nothing and hitting your metrics is the only thing that anyone looks at.

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5,0
12 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

good company to work for, good benefits

Svantaggi

its customer service. you will always have your jerks that will win.

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Svantaggi

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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