"They will make your every experience outstandingly stressful" - Recensione dipendente - Manager presso FedEx Office

1,0
6 apr 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Promote from within culture The regular customers make it fun Bonus incentives if at management lvl Great office / clerical experience

Svantaggi

All stores are understaffed. If someone calls out or quits guess who becomes responsible. No help is given to managers who obviously need help. Payroll is never enough. Training is done by a website..... When you feel like you weren't guided enough from web based training, you're given a procedure sheet to figure it out... Once you figure it out FedEx changes the procedure again and rollout five new processes. Then you get behind, andare chastised for not getting everything 100% correct because you're trying to do too much at once with an understaffed store. This becomes a vicious cycle and burns out everyone. FedEx needs to think of what they're trying to accomplish, at the expense of human beings. We cannot possibly operate at a 99.9% error margin day to day. You can only keep pushing your goals until they are no longer achievable. Corporate constantly makes DETRIMENTAL mistakes, like rolling out bad systems that don't work or telling us to print marketing materials that are incorrect, and SQI reporting the wrong numbers. But its all ok. They're protected in the big purple castle while were on the frontlines taking it all. And don't forget to never be sick, take vacation, or heaven forbid miss a metric. You will be garbage for the whole month if ya do! What happened to managing your own store the old fashioned way. Free of micromanagement and a sales based philosophy?

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5,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Svantaggi

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Svantaggi

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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