Great company, poor management! - Recensione dipendente - Hospitality Assistant Manager of Parcel (HCO) presso FedEx Office

1,0
23 ott 2015
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The benefits aren't that great, but they do help. You can move around very easily in this company, jumping from center to center.

Svantaggi

The company is great, however, the center managers they hire, are "senior" in from former Kinkos. They do not have the experience to be center mangers, especially in the 4-5 stars hotel that they are located in, also know as HCOs (Hospitality Center Operations). The center mangers do not have any sense of management skills. The corporate team who comes by to do "audits" have no idea what a hotel FedEx office center, HCO, do and how they operate. There are no sense of anyone knowing what to do and how to do it. The hotel FedEx office centers, HCO, fails the expectations that the hotel expects them to achieve.

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5,0
31 mar 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Friendly coworkers and supportive team environment. Gained strong customer service and communication skills while helping with printing, shipping, and handling different types of orders.

Svantaggi

Limited opportunities for advancement since you often have to wait for someone to leave before moving up.

4,0
1 lug 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good work life balance, hours are flexible, team members are pretty nice overall, benefits are good, company is stable and job security is good

Svantaggi

Way too many things to remember, they say “you don't have to remember everything, just know where you can figure it out” and thats all fine and good but there are so many places to go and you have to know where, and despite what they say there are things you cant find anywhere and just have to know, so many systems are just confusing and have no real guidelines to follow, and thats not to mention that every manager has there own places where they do it either the fedex way or their own way, and you never know until you get called out for doing something. Pay is also pretty low and the only way to make more is take on management roles

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