TERRIBLE - Recensione dipendente - Customer Service Representative presso Ferguson

1,0
13 mag 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

*Benefits *Weekends Off *Sick hours *Can wear jeans *Free Coffee

Svantaggi

*Manager has mood swings and takes out emotions on employees *Manager enjoys talking about former employees and coworkers (NOT PRESENT AT THE MOMENT) in a negative manner. *Consultants talk negatively about each other, have secret chats, ignore chats when help is needed. *Pay is not good enough for the amount of work that is expected. *Commission percentages are extremely low *When an issue is presented the manager says she will work on it and instead closes her door and stays in the office to avoid issues or angry customers needing to speak with her about problems. *Dress code is only enforced in some people while others get away with unprofessional apparel. *When "free food" is offered they never bother to ask employees about any food restrictions. *Obligated to attend events off the clock with the offer that there will be alcohol but it feels like an obligation. *Diversity is almost nonexistent.

Esplora altre recensioni su Ferguson

5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Huge office space and freedom to work independently in break rooms instead of being stuck at a desk. They have many opportunities for growth but the high paying roles are salaried and are paid once a month instead of biweekly. Overall a great company with good benefits

Svantaggi

Lower pay than normal for the work

3,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Stable company with strong financial backing and deep pockets. Solid commission opportunities once you build a strong client base. Certain regions and business groups are willing to invest in and support business growth.

Svantaggi

Some regions are under constant pressure to cut costs, making it increasingly difficult to service customers effectively and grow the business. Management is often absent and lacks understanding of the day-to-day realities of running such a lean operation. Overall talent quality has been declining, and the management compensation and bonus structure frequently drives irrational decision-making.

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