Too little pay for the quality of work - Recensione dipendente - Customer Service Associate presso FirstService Residential

2,0
24 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote Work Training provided Daily Meetings

Svantaggi

Too little pay for the amount of work. The bonus is not even enough to make a difference in your monthly financial needs, and the 5-minute Total Handle Time requirement is not nearly enough time to deal with the level of problems customers face. If you really want to help a customer, there goes the bonus and continuous pressure from leaders to manage your time.

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Risposta di FirstService Residential
1y
Thank you for your honest feedback and for sharing with us some areas in which we can improve as a company. Wishing you all the best in your future endeavors. - Emily, Global Director of Talent Acquisition

Esplora altre recensioni su FirstService Residential

5,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Professionalism, Ethics Hight quality And quick Response.

Svantaggi

Longer Response times, Availability of specialized service, By appointment Only.

2,0
26 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They take good care of the office people

Svantaggi

Field workers are second hand citizens. Nepotism by language. Promote people that don't have the skill sets to do the job. The people that have the common sense to be leadership at this point don't want the responsibility anymore. What does that say?

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