Call Centre - Recensione dipendente - Custiner Service Representative presso Firstsource Solutions

3,0
30 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Always paid on time Knew your shifts in advance

Svantaggi

Not getting paid for upselling products when promised Call centre environment can be soul destroying

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Risposta di Firstsource Solutions
8mo
Thank you for your feedback. We’re pleased to hear you appreciated the reliability around pay and scheduling. We understand your concerns regarding incentives and the nature of call centre work, and we’ll make sure your comments are shared with the relevant teams as we continue to review and enhance our people's experience.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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