Opportunities for growth overshadowed by low pay and turnover - Recensione dipendente - Senior CSA Agent presso Firstsource Solutions

5,0
29 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Good opportunities for learning and career growth. Stable work environment and job security.

Svantaggi

Low salary for agents leads to high attrition, low employee morale, and difficulty in retaining skilled employees. High employee turnover due to low compensation.

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Risposta di Firstsource Solutions
2d
Thank you for taking the time to share your feedback. We are pleased to hear that you value the opportunities for learning and career growth, as well as the stable work environment and job security. Supporting employee development and maintaining a secure workplace remain key priorities for us. We remain committed to continuously evaluating our compensation structure and enhancing employee engagement and retention strategies.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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