Wasted a year of my life and got nothing in return. - Recensione dipendente - Customer Service Advisor presso Firstsource Solutions

1,0
6 dic 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

I met some lovely friends who are now a part of my life.

Svantaggi

Team Leaders do virtually nothing unless you nag them. HR does the bare minimum to help so their backs are covered but don't really care or help, payroll screw you at every turn by messing up your pay and take no responsibility for their actions. Only employees that are held accountable when something goes wrong are the agents. No room for progression unless you brown nose and bend over backwards, even then it's not guaranteed. This job became so stressful that I got very ill and vulnerable, I had to quit.

avatar
Risposta di Firstsource Solutions
8y
We are sorry to hear about your unfortunate experience during your time at Firstsource. Our colleagues are at the forefront of everything we do and we are committed to empowering, motivating and supporting every single member of our team. We are taking your feedback and addressing the places we missed in delivering a great working experience for you.

Esplora altre recensioni su Firstsource Solutions

5,0
4 dic 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great team support from everyone

Svantaggi

Not much pto and policy change

3,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Svantaggi

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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