Low pay, high demands - Recensione dipendente - Mortgage Loan Processor presso Flagstar Bank

1,0
22 set 2021
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Remote work available (prepare to be micromanaged for it).

Svantaggi

Management goes out of their way to ensure you don’t make a dime of incentive. Despite many companies offering remote work in light of covid, Flagstar seems to think offering remote work gives them the right to text you on personal devices during break times to demand why you are logged off without giving any benefit of the doubt that maybe their outdated IT systems are the issue. When you explain you did not log out of the system, you’ll get accused of lying. Little flexibility with schedule, constant micromanaging emails far before your deadlines are even due, no matter how well you are performing. You are expected to be excited when the team reaches their goals despite you never seeing any sort of financial compensation as the higher ups rake in bloated salaries. Often having to email underwriters for things they overlook or claim aren’t there, which doesn’t build your confidence in the underwriter training programs at Flagstar. They could not offer much insight in team meetings as to why work had slowed to a crawl despite other companies having plenty of work and opportunities to close loans. If you want to excel, truly gain valuable experience in the mortgage industry and receive fair bonus and compensation in exchange for hard work, look elsewhere. It’s not here.

Esplora altre recensioni su Flagstar Bank

5,0
27 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very knowledgeable and helpful people who are experts in enterprise systems

Svantaggi

N/A during my time with the company

2,0
10 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Benefits are decent. Average PTO

Svantaggi

My experience with this company has been disappointing. Branch goals are unrealistic with no marketing or brand awareness to support the high goals and teams feel defeated. Senior leadership often communicates in a demeaning way, which has contributed to high turnover and declining morale. Despite emphasizing the importance of ‘hiring right,’ the President of Consumer Banking has cycled through three heads of Consumer Banking in just three years. The annual review process is long and drawn out (5 month process) and feels inconsistent and more like a popularity contest than a true evaluation of performance. Although the scale ranges from 1–5, employees are told that most ratings will fall in the 2–3 range, with 4s being rare and 5s essentially unattainable. The calibration process appears to focus more on filling predetermined rating quotas than assessing actual contributions. Employees are required to write their own reviews, which are then rewritten by leadership before being sent to HR for calibration. The final ratings often seem influenced more by internal politics than by merit. Annual increases are very minimal or zero. Overall, the environment lacks transparency, fairness, and genuine support for employee growth.

5
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