Don’t recommend - Recensione dipendente - Tech Support Agent presso Flex Agent

1,0
5 ago 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Flexibility and freedom to work whenever and wherever you want

Svantaggi

Whoever manages this company is doing a terrible job. There is NO support at all!! Don’t expect to start working right away. It takes months to even get started! So many agents have open tickets due to all kinds of things that have been left unanswered for months! They advertise daily pay but that doesn’t happen! So many agents have issues with not getting paid. I understand this is a contractor 1099 position but there still needs to be some type of communication and support to help us. There are a lot of agents leaving because they can’t get help. You are forced to communicate with a Bot. You are only paid for verified calls and will get suspended if you have too many. They say you get suspended after 10 in a row but agents get suspended for less. Their system will add unverified calls to your results even if you didn’t take any calls for the day. I’ve never seen anything like this and they don’t care because they are still getting paid.

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5,0
25 feb 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Collaboration with diverse teams (sales, support, finance)

Svantaggi

Lack of clarity in some management expectations

1,0
1 mar 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Sounds good in theory pay sounds amazing

Svantaggi

No support for contractors have to pay for your own background check and on boarding takes eternity

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