I worked in the training organization within RTS, supporting retail technical services - primarily wireless carriers. - Recensione dipendente - Training Manager presso Flex

3,0
10 nov 2013
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The vast majority of the employees at all roles and levels were dedicated to providing excellent service to clients and customers. RTS tried very hard to build a consistent leadership, customer service and technical training platform and had an excellent team of individuals performing the training function. Customer service can be a demanding and stressful role and our teams did the job well.

Svantaggi

Unfortunately most of the RTS group was let go in 2011, when our contract with Verizon Wireless ended after over two decades with Verizon (and Bell Atlantic Mobile before them), before then, It was difficult to maintain a "Flextronics" culture since our employees were housed in client stores (either Verizon, or AT&T, depending on the employee).

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5,0
17 apr 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Very friendly, as close to family as a company can get. Extremely large, so support exists for any task, even if not on site.

Svantaggi

Long over burdened processes for capital to produce quality goods, on time. Pay for talent is lower than industry average

2,0
15 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Health, dental, vision, and 401(k) were quite good.

Svantaggi

Flex tolerates a toxic work culture from their most senior leaders. My director, literally, yelled at me daily, usually throughout the day. He physically grabbed me and forced me in the direction he wanted me to move. He threatened to fire me or replace me at least once a week. I went to the then director of HR who did absolutely nothing. After she was let go I went to her successor who told me there was no record of me speaking with HR before. And she did nothing. Unable to tolerate the work environment, I left. The company doesn't take safety seriously. We had shelving collapse resulting in an employee needing medical attention. The person tasked with designing and building storage has no training, no mechanical background, and no analysis is being performed to validate if the storage can hold 1,000+ pounds. There's no budget for professionally designed storage and, again, I was threatened for raising this as a concern. I learned today this same director is continuing to use me as a scapegoat despite me no longer working there.

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