Toxic CS leader - Recensione dipendente - Customer Service Representative presso Fortinet

1,0
2 ott 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Brand name of company is good

Svantaggi

Micromanagement Leader has grown toxic Cant speak up to anyone Call center culture and if you say anything they will put u in poor performance rating and fire you. Women leaders are the worse i have seen here. They promote only people from their own cultures Useless HR team. Unethical and supports such power hungry leaders Many times we have given hint but they are also hand in glove saving their chair. No escalation works in this company. Everyone are sad but unable to leave job because of family and financial problems

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5,0
27 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great Work life balance. Based on team,got the opportunity to work with multiple firewall vendors.

Svantaggi

No bonus and No ESPP.

5,0
15 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

- On target OTE and uncapped commissions - Great overall work culture - A lot of cool Field marketing events - Ability to expense dinners, entertainment, gifts for clients - Great company vision and a broad security fabric portfolio with several third party validations for a well-known cybersecurity brand makes it easy to sell and be successful.

Svantaggi

- New business quotas are the same for every seller at least on my team, who all have very different territories, some with more white space heavy accounts that can be much more challenging to hit quota compared to other territories. Quotas went up by 20% from previous year. - Too many internal systems to navigate - processes and sales enablement tools could be more efficient - You can be the top performer in your US sales segment, and still not make it to President's Club because of the way it's structured - competing against different segments and only top 3-4% get to go each year. Rewarding top performers in general is an area needing improvement in my opinion.

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