They Don't Care. Broken system from the ground up - Recensione dipendente - Medical Scribe presso Forward

1,0
1 giu 2022
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Schedule flexibility, work from home

Svantaggi

Worker misclassification - many of us are "contractors" despite our roles and positions within the company following the legal definition of an employee. Forward doesn't want to pay out benefits, pay taxes, or give shares if the company sells. 0 growth prospects, awful treatment, awful pay (don't be fooled by posted salaries - they don't account for the very high contractor taxes you will be paying). Expects skilled people with degrees to have advanced medical knowledge, perform technical troubleshooting phone calls, be able to perform the entirely of the care coordinators job duties as well (a separate position that pays more than scribing), manage and maintain the entire team as a visit coordinator, and so much more for less pay than my local Mcdonald's and Walmart offer. I have worked here for 3 years and have been declined pay raises multiple times, with the reason cited being "we don't have the money". Job duties and scope have increased so dramatically in these years that it is offensive. No effective leadership present whatsoever, incredibly high turnover means that you will never speak with someone who is actually knowledgeable about your situation and can meaningfully help. They know that many of their workers rely on the work from home and flexibility and abuse that. No benefits at all - will promise you 40 hours/wk, then tell you it's your fault for expecting anything when they cut you back to 10.

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5,0
14 gen 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Supportive and collaborative team, strong product mindset, clear goals, and respect for design. High ownership, trust, and autonomy. Leadership is open to feedback, and designers are involved in real product decisions, not just visuals.

Svantaggi

Fast-paced environment with a lot of responsibility, which may not be ideal for someone looking for a slower or more structured workflow. Priorities can shift as the company grows, but this is typical for scaling teams.

3,0
30 set 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

1. Smart and friendly coworkers 2. Good engineering culture 3. Opportunities for growth

Svantaggi

1. Not-profitable - Forward never found a working model to solve the problem, and anchored heavily on solutions that lacked market-fit evidence. Contradictory to the problem-focused culture at Forward. 2. The finance problems lead to urgency. Work was demanding and tough across the org. However, engineering velocity was not the problem to begin with, leading to a vicious cycle of unmet goals -> tighter deadlines. 3. Frequent and fundamental shifts in company priorities leading to disorganized sprints and planning. A lot of work were throw away despite long hours invested.

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