Slide decks and sadness. But hey free pizza once a month. - Recensione dipendente - PPC Specialist presso Found (UK)

1,0
16 nov 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Junior staff have genuine knowledge and care for their clients. There is free drinks on Friday's but they will literally lock the fridges if everyone's time tracking isn't 100% completed.

Svantaggi

Being constantly told how important time tracking is by management who have deemed themselves exempt from it. Every decision has to be checked by department heads who always need to add their input (usually adding zero value). You know those people who's entire personality is staying at the office late like they're heroes? That's Found and the management team. Found is a factory of sadness, you are not a person there but a 40 hours a week machine that has to follow a process for every miniscule task. The number of negative to positive glassdoor reviews is not a true reflection. They clearly have yet another process when receiving a review. Step 1: Agree that its not us that is the problem it's the employees. Step 2: Create a clearly fake positive review so that the top review is 5 stars. Step 3: Dispute negative review to have it taken down. Step 4: Log time as "Trying to hide companies terrible reputation". Seriously though this is the third time trying to upload a review that has gone live then been taken down.

avatar
Risposta di Found (UK)
5y
Hi. Thanks for your review however I’m obviously so disappointed to read that you did not enjoy your time at Found. I can’t change your experience, but I can cover some of the points you raised. I know time tracking is not the most loved task within any business but it’s so important to help us understand where time is going (we only ask that time is logged against a client) so we can ensure we are future resourcing effectively, or revising client plans so that we can deliver against key priorities. I’m sorry to hear that you feel that those who choose to stay late in the office are trying to be heroes – I can assure you that’s not the case. We have, and always will, champion a work/life balance, never more so than now when we are all working from our homes. One thing we introduced recently was a complete flexible nature to working, ensuring that people in the team can work when it best suits them and not to simply fit into a fixed working schedule. I do wish to draw attention to your note about how we approach Glassdoor reviews as it is a complete misrepresentation of who we are as a business. Everyone who has worked / or is working at Found - yourself included - has a right to post a review and I do know that we have many happy team members who speak positively about Found. On a lighter note, I’m afraid to say that we’ve not had free drinks on a Friday for 9 months (and counting), given we’ve been in lockdown, however we’re all very much looking forward to a time when we can socialise in person again! Again, thank you for your review.

Esplora altre recensioni su Found (UK)

4,0
29 set 2020
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Assisting clients with needs, and use Community Resources available

Svantaggi

Recognizing Employees with long term employment.

3
2,0
1 lug 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

They allow you to be flexible with your working hours when it works for the business. They offer a lot of socials and events if you live in London.

Svantaggi

They say they are all about working from home and flexible hours and a good work life balance, but this is not really true. You have to go into the office on lots of days, and if you spend time travelling you have to make that time up later, but they know when they hire you that you might have to travel for hours to get to the office. They also do not let you use the WiFi on the train, so you cannot work while you travel, and you have to make up those hours in your own time instead. They do not give you a pay rise to keep up with the cost of living going up. They say they pay more because the office is in London, but it is not really more than what other companies pay outside London. They will not pay back your train ticket if you go to a meeting, unless the meeting is with a client. But they still make you go into the office on lots of days where there is no client there at all. It feels like they care more about making money than about the people who work there. This is not what they say about themselves, so I would not recommend working here unless you live in London, and even if you do, there's probably somewhere with nicer management to work at.

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