Passa al contenutoPassa al piè di pagina
      employer cover photo
      employer logo
      employer logo

      Foundever

      Azienda coinvolta

      Recensioni su Foundever

      Super unorganized - Recensione dipendente - Customer Service Representative (CSR) presso Foundever

      1,0
      29 dic 2025
      Customer service representative (csr)
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      The job it remote so you can work from home.

      Svantaggi

      Very unorganized, a supervisor forgot to mute herself while she was talking poorly about a newer agent, they had all of our passwords and usernames wrong and then rushed us through training once we got it.

      avatar
      Risposta di Foundever
      6mo
      Direct feedback like yours helps us stay aware of where expectations aren’t being met.We understand how impactful the onboarding process and support structure can be. Your feedback has been noted and will be shared with the appropriate leadership teams. We strive for professionalism and support at every level, and we continue to offer a wide range of remote opportunities throughout the U.S. We wish you the best in your future endeavors. Jasmin at Foundever

      Esplora altre recensioni su Foundever

      2,0
      10 giu 2026
      Account resolution specialist
      Consiglia
      Gradimento del CEO
      Pronostico commerciale

      Vantaggi

      Some level of job security. You know exactly what you're doing because it's a call center. Different client projects that you could apply to be part of. Located in Orem by the mall. Decent pay ($25 an hour... for now).

      Svantaggi

      You can't have anything on the call floor depending on the client (I support Intuit, so there are no phones, paper, pencils, books... nothing). The benefits are atrocious. PTO doesn't start until after 6 months. Company politics and favorites exist here. I'd say about 30% of calls get transferred to us from other departments (Payroll, Payments, Desktop, Saves, Sales, pretty much everyone) that should not have been transferred and could have been solved without us. They're going to hire more account resolution specialists soon after so many agents left, and they're starting their pay at $20 an hour.... so just think about what means for us. You get one occurrence per day you are absent even if you call in sick. I think 10 is the limit.

      Vedi recensioni per: Utile|Valutazione|Data|Tutto
      Ricerche correlate: Offerte di lavoro di Foundever | Stipendi di Foundever | Benefit di Foundever | Colloqui di Foundever
      Recensioni su FoundeverRecensioni per Customer Service Representative (CSR) presso FoundeverRecensione su Foundever