Horrible work place, management horrible. - Recensione dipendente - Client Support Specialist presso Front Steps (TX)

I received multiple pay raises from November 2020 till September 2022 in addition to yearly bonuses. The pay raises were roughly about 3 %, but I don't remember the amounts of the bonuses. However, every little bit helped.

While I was there, not once did I receive a yearly review, or any feedback positive or negative.

Great clients. Most of my coworkers were great. The pay was very good, especially for the overnight shift. There was a huge focus on taking time off for mental health. There were also several cost of living wage raises.

There were a few coworkers that didn't pull their weight. They were lazy and barely did anything. One would sleep on the job overnight and the other would bully clients about the smallest things. Then you had to do damage control when they set off a client.