Customer Service - Recensione dipendente - Customer Service Associate presso Frontier

1,0
9 ott 2017
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Formerly was Verizon Communications. I have never seen a company run as poorly as Frontier was. Major lack of communication between top brass and employees on the front line. Frontier is used to being a mom-n-pop company, when they took over CA, TX, FL from Verizon, they bit off more than they could chew. Instead of listening to former employess who knew what worked, they chose to do their own thing. Don't expect Frontier Communications to be in business much longer.

Svantaggi

They lacked hiring upper management who were competent. Did not pay well for all the responsibilities they kept adding to workers. Refused to listen to suggestions that would have helped the company. Major issue they refuse to upgrade their old systems that would have eliminated a plethra of problems.

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5,0
24 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great place to work 10/10 recommend

Svantaggi

Verizon bought the company. Let everyone go a couple months after buying us out.

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Risposta di Frontier
1w
We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier. Thank you for taking the time to share your experience!
5,0
23 giu 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Made really good money in this role

Svantaggi

very unorganized, it was a new division so we figured it out along the way

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Risposta di Frontier
1w
We’re proud to offer competitive compensation packages for our employees. We are happy to see you agree. Thank you for your review!
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