Not a place for EQUAL Opportunities - Recensione dipendente - Blended Customer Care presso Frontline Call Center

Low pay, even lower raises/ No advancement within the company/Biased(different rules AND pay for different people doing the same job)/The Banter chat only has people who have time on their hands(admin, supervisors), meanwhile, blended agents are getting hours cut when they're available for more than 5 minutes/Retention rate is always high which means more work for us / Higher-ups make mistakes (without accepting responsibility) and the agents closest to the callers pay for it (take the blame)/ Things that could help us aren't implemented even though we know what works/