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Frontline Managed Services

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It was great at first, Then the buyout happened. - Recensione dipendente - Service Desk Support Analyst presso Frontline Managed Services

1,0
8 feb 2014
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Great coworkers (if they are on your level) and versatile hours. Free cake sometimes.

Svantaggi

No one listens to you, and if they do they take credit for your ideas, the clients can be incredibly abusive, the company refuses to let you excel unless you get certified in all of microsoft office, the pay is far below industry standard, dropped benefits package from a great one to the bare minimum.

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5,0
22 ott 2025
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Loved working here. The Toledo team is great.

Svantaggi

I do not have any complaints

1,0
6 mar 2026
Dipendente anonimo
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

The compensation seems to match market rates

Svantaggi

Not a great company to work for long-term. There have been consistent layoffs since I started 3 years ago, and the entire team I used to work with has changed completely in those 3 years. Layoffs seem to disproportionately target minorities and women. I have watched the department and team I am in slowly be pushed out by a few toxic individuals who now have a great degree of control over the department. I would not recommend it for women, as I was informed by HR that multiple people went to them with complaints about a couple of individuals, and those individuals were only given more responsibility and control over time (I cannot say if any disciplinary action occurred beyond a "talking to" even after multiple complaints). It is disheartening to see such people thrive in the company, and to me says a lot about the ethics of the company overall and those who work there in management roles. Some high level positions were recently replaced (i.e. CEO) so I foresee layoffs again this coming year. There is also a very strong finger pointing/blame culture, propagated mostly by a few toxic individuals on the project management and client services side. Techs, clients and minorities are consistently on the blamed side during many internal meetings with these individuals.

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