Full Potential Solutions

Customers are mean - Recensione dipendente - Retention Agent presso Full Potential Solutions

5,0

8 gen 2021

Retention agent

Consiglia

Gradimento del CEO

Pronostico commerciale

Vantaggi

Training is in depth and paid and there are benefits.can't. Health, dental, vision, etc.

Svantaggi

A lot of other agents lie about promos and discounts and that does come back on you, even if you're honest. You have to be very emotionally strong because customers are trying to get u to give them something, and get mad if u don't or cant. Vision insurance was a scam.

Risposta di Full Potential Solutions

I am disappointed to review your feedback and would certainly like to understand further the context behind your noted concerns. We are committed to our 4 core values of Excellence, Integrity, Accountability, and Grace - they are foundational to all we stand for at FPS. Please consider reaching out to me directly at HR@fpsinc.com so that I may explore your concerns further and ensure all employees and managers are reflecting our core values all day, every day. - Sondra, VP for People and Culture

Customers are mean - Recensione dipendente - Retention Agent presso Full Potential Solutions

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