Vantaggi
Good pay. Lots of opportunity for advancement. If your dedicated you will grow. Company does encourage growth.
Svantaggi
Maybe I'm not a call center kind of person... But I really don't like it. The hours I work are hard. 1030 to 7pm is a very busy shift. I do feel that the expectations are unrealistic. The work load is alot for the very little time your given to work it. It can be discouraging when your putting in your all and only seen to be average according to your monthly rating. The location i am at has no parking for the shift I work. You have to park off site and take a shuttle to the building. Had I know that I probably would not have taken the job. I don't like how every second your on the clock is monitored, literally every single second. I'm not comfortable with that kind of micro managing. You do get lunch and 2 breaks but I always end up working through them because there is so much to do that there just is no time for when your on the phones non stop. Sometimes I expect to turn around and see someone standing behind me with a whip.