Great place .. BUT - Recensione dipendente - Claims Examiner presso GEICO

3,0
20 giu 2024
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

-Flexible Schedule options / PTO -Hybrid Environment ( 1 day a week in office ) -Benefits / Great 401k

Svantaggi

Metric system flawed (How you are rated as an adjuster) Ex- If you speak with a customer and they call back within 15 biz days you are negatively impacted. Your Direct Supervisor ? Highly likely they will micromanage you. ( there are teams that force you to share your screen the entire day to "ensure productivity" ) Far too customer focused. Customers get to rate their call experience from poor, neutral, very good or excellent. Surveys can make or break you. Sometimes its better to get none at all than to get one back that is less than excellent. Not to mention, you're not always giving the best news, therefore having this be worth nearly 30% of your overall rating can really bring you down. And last but not least, The company is always changing the goalpost.

Esplora altre recensioni su GEICO

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Modern workplace Connection opportunities, both formal and informal Volunteering in the community On-site gym with group fitness classes Good food in the cafe, including an ice cream machine

Svantaggi

Opportunity for enhanced technology (hardware and software)

5,0
27 mag 2026
Consiglia
Gradimento del CEO
Pronostico commerciale

Vantaggi

Strong opportunities for career growth Many people are willing to mentor and support others without expecting anything in return Supportive culture, even from people who may not know you personally Increased focus on education and development, especially for leaders More company activities at the local office, which has been a welcome change Fun associate engagement opportunities like escape rooms, art activities, games, and food events So many opportunities for recognition

Svantaggi

There are still some areas where the company appears to be rebuilding trust and confidence Change is noticeable and appreciated, but some improvements are still in progress Feedback has clearly helped shape recent changes, and it will be good to see that progress continue

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